Privacy Policy

StolenWatchCheck.com ("we", "us", "our") operates the global stolen and lost luxury watch database available at stolenwatchcheck.com. We are committed to protecting your personal data and handling it responsibly. For the purposes of applicable data protection law, StolenWatchCheck.com is the data controller in respect of personal data collected through this website. If you have any questions about this policy or how we handle your data, please contact us at privacy@stolenwatchcheck.com.

We collect the following categories of personal data: **When you perform a watch check:** The serial number entered, the brand selected (if any), your IP address, and the timestamp of the search. We do not require an account for a free basic check. **When you register a loss:** Your name, email address, phone number (optional), watch details (brand, model, serial number, reference number, description), incident details (date, location, police report reference), and any supporting documents you choose to upload. **When you create an account:** Your name, email address, and a hashed password. If you subscribe to a paid plan, payment details are processed by our payment provider (Stripe) and are not stored by us. **When you contact us:** Your name, email address, and the contents of your message. **Automatically:** Standard web analytics data including browser type, operating system, pages visited, and time spent on site. We use this to improve our service.

We use your personal data for the following purposes: - **To provide our service:** Processing watch checks, maintaining the stolen watch database, sending registration confirmations and recovery alerts. - **To operate your account:** Managing your subscription, billing, and access to paid features. - **To recover stolen property:** Sharing relevant watch registration details with law enforcement agencies where a match is identified. We only share the minimum information necessary. - **To improve our service:** Analysing anonymised usage patterns to improve the website and database. - **To communicate with you:** Responding to enquiries, sending service updates, and (with your consent) sending our newsletter. - **To comply with legal obligations:** Retaining records as required by applicable law, and cooperating with law enforcement requests.

We process your personal data under the following legal bases: - **Contract:** Processing necessary to provide the service you have requested. - **Legitimate interests:** Maintaining database integrity, fraud prevention, and improving our service. - **Legal obligation:** Cooperating with law enforcement and complying with applicable regulations. - **Consent:** For newsletter subscriptions and optional communications. You may withdraw consent at any time.

We do not sell your personal data. We share data only in the following circumstances: **Law enforcement:** Where a registered watch is matched in a search, we may share the registration details with the relevant police force or investigative authority to assist with recovery. **Service providers:** We use trusted third-party providers for hosting (Vercel), payment processing (Stripe), and email delivery. These providers process data only on our instruction and are bound by data processing agreements. **Business transfers:** If StolenWatchCheck is acquired, your data may be transferred to the acquiring entity, subject to the same protections described in this policy. **Legal requirements:** We may disclose data where required by law or in response to valid legal process.

We retain personal data for the following periods: - **Watch registrations:** For as long as the watch remains registered, plus 2 years after deregistration. - **Account data:** For the duration of your account, plus 3 years after closure. - **Contact enquiries:** 2 years from the date of correspondence. - **Search logs:** 90 days (for fraud prevention and service improvement). - **Financial records:** 7 years (as required by applicable law).

Depending on your location, you may have the following rights regarding your personal data: - **Access:** Request a copy of the personal data we hold about you. - **Correction:** Request correction of inaccurate or incomplete data. - **Erasure:** Request deletion of your data, subject to legal retention requirements. - **Restriction:** Request that we restrict processing of your data in certain circumstances. - **Portability:** Request your data in a structured, machine-readable format. - **Objection:** Object to processing based on legitimate interests. - **Withdraw consent:** For processing based on consent, you may withdraw it at any time. To exercise any of these rights, contact us at privacy@stolenwatchcheck.com. We will respond within 30 days.

We use cookies and similar technologies to operate our website. For full details of the cookies we use and your choices, please see our Cookie Policy.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption of data in transit (TLS), hashed password storage, access controls, and regular security reviews. No method of transmission over the internet is 100% secure. While we do everything we can to protect your data, we cannot guarantee absolute security.

We may update this privacy policy from time to time. We will notify registered users of material changes by email. The date of the most recent revision appears at the top of this page. Continued use of our service after a change constitutes acceptance of the updated policy.