Auction and insurance

Auction intake for a luxury watch

Photograph the watch and document the consignor's authority before assigning a lot number.

The first check

What did the policy or auction terms actually cover? Write down the answer and keep the evidence with the watch's serial. If you cannot get a clear answer, pause before paying or transferring the watch.

What to do next

Keep serial checks with the lot file.

Keep the original photographs, documents and messages together. A record tied to the exact watch helps you resolve a later question about its history; a vague model description does not.

How to use a database result

Enter the serial exactly as it appears on the watch. If the search finds a reported loss, pause the transaction and follow the instructions attached to the record. If it finds no match, keep doing the other checks relevant to this decision. A clear search cannot rule out an unreported theft, establish ownership or authenticate the watch.

Questions to resolve

What did the policy or auction terms actually cover?
What evidence identifies the individual watch?
Who held it at each handover?
What deadline applies to a report or claim?

Continue with the right tool

Use the page below when you have the information needed for the next step.